Privacy policy

Who We Are
Apartbsase, located at 20 Allée Sablée, 80000 Amiens, France, is the data controller for personal information collected through apartbsase.com. You can contact us at info@apartbsase.com.

What Data We Collect

  • Order information: name, billing and shipping address, email address, phone number

  • Payment information: processed by our payment providers (Visa/MasterCard via [gateway name] and PayPal). We do not store full card numbers on our servers.

  • Communication data: emails or messages you send to our customer service

  • Technical data: IP address, browser type, and pages visited (via cookies — see our Cookie Policy below)

Why We Collect It

  • To process and deliver your order

  • To communicate with you about your order

  • To handle returns, refunds, and customer service requests

  • To comply with legal obligations (e.g., tax and accounting requirements)

  • To improve our website and services (using anonymized data)

Legal Basis
We process your data based on: (a) performance of a contract (order fulfillment), (b) legal obligations (tax records), and (c) legitimate interest (website security and service improvement). Where required by law, we obtain your consent (e.g., for marketing emails).

Who We Share Data With

  • Carriers: to deliver your order

  • Payment processors: PayPal and [insert card gateway name] to process payments

  • Legal authorities: if required by law

We do not sell your personal data to third parties.

How Long We Keep Data

  • Order records: 10 years (French accounting law)

  • Customer service correspondence: 3 years after the last contact

  • Website analytics: up to 13 months

Your Rights
Under the GDPR and French Data Protection Act, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (subject to legal retention requirements)

  • Object to processing based on legitimate interest

  • Withdraw consent at any time

  • Lodge a complaint with the CNIL (Commission Nationale de l‘Informatique et des Libertés), the French data protection authority

To exercise these rights, email info@apartbsase.com.

Cookies
We use cookies to:

  • Remember items in your cart

  • Analyze site traffic (anonymized)

  • Improve site functionality

You can control cookies through your browser settings. Disabling cookies may affect some site features. Where required, we request your consent before placing non-essential cookies.

Data Transfers
We do not transfer your data outside the European Union.